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We are an American owned and operated team who pride ourselves on our world class customer service and product offerings.
We have a very simple customer service philosophy, which is defined by two things:
If for any reason you are not 100% satisfied with your purchase, simply return your package within 30 days of your order date and you will receive a refund for all unopened and unused products, less $10.95 per item returned processing cost.
All items purchased and requesting a refund must be returned. Returned packages require a Return Authorization Number (RAN). To obtain an RAN, please email us at firstname.lastname@example.org. We will then supply you with the details necessary for you to return your package.
Please note that we cannot process packages marked "Return to Sender" or "Refused". This 30 day guarantee does not apply to returning or repeat customers.